Training and Educational Resources
The best protection for any software investment is training – ongoing training that is relevant to your users and where they are in the learning process, for self-starters and self-paced learners alike. At time of implementation, we will work with your team to identify key, immediate goals for usage, and execute a training program to give your team the tools they need to meet those goals. As your team grows in SMP and needs or wants more training, customized processes or simply best practice advice, we’re available to help.
For visual learners, we offer a host of online resources to help your team members get up-to-speed and learn more about SMP. Our online On-Demand Training Channel gives users access to soup-to-nuts reviews of all aspects of SMP, quick how-to videos for when they need a refresher on certain functionality, plus best practices to help your entire team take SMP to the next level and ensure SMP is the cornerstone of your entire customer and sales management process.
Video training not your speed? We also provide updated, complete, written documentation for our platform to help those learners who benefit from a read-see-do training model.
Have custom processes or workflows you need your team to follow within SMP? We can even help you document these for your team – in video and/or written format.