How Distributors Improve Customer Retention A common rule of thumb in distribution is that it…
SMP Desktop version 8.3 Sneak Peak
SMP Desktop version 8.3 is just around the corner! There are some exciting new features coming with this update. Here’s a sneak peek!
NEW Subject Areas – Open Orders and Open Quotes
This data will be shown in two places – as additional tabs inside the customer screen, and as their own independent subject areas. These new areas require additional data transmissions from your company’s business system, so be sure to reach out to your SMP Account Manager to get details on how you can take advantage of them!
Customer Screen View
Auto-Project Creation from Quotes
You can now have projects in SMP automatically created (and linked) to your business system quotes! Admins will have the ability to set a minimum dollar threshold, and any quote exceeding that amount will automatically trigger an SMP Project. All products on the quote will be included – and categorized into by Product Group!
Ability to add SMP Task Items to Projects Automatically
This will help your team stay on top of critical projects/quotes and be sure they are followed-up on! Admins will have the ability to define the SMP Task(s) to be added, due dates, assigned to individual, and notes – all based on SMP Project Type.
Ability to import Projects en-masse from a spreadsheet template
Market Analysis Features Extended
We’ve added ALL profile fields to for query purposes. In addition, all profile fields and the Account Manager field are now multi-select so you can choose multiple values for your query at once!
Part Analysis Features Extended
We’ve added all available invoice fields to Part Analysis – fields can be added/removed from the grid to customize the view via a new “Columns” tab, similar to the one in Market Analysis today.
Private or Read-only Customer Lists
Ability to mark new or existing SMP Customer Lists as private or read-only. Does your company regularly build customer lists? Have trouble with lists being inadvertently edited by users (and not the list owner)? New functionality will now allow users to create their own private SMP Customer Lists, or mark Lists as “read only” so only they can edit it.
Added Linking Capabilities to SMP Tasks
New Mobile Releases for Android and Apple Coming
Also, keep your eye out for new releases of SMP Mobile for Android and Apple coming early this fall!